JLG Industries has opened new premises in Perth to provide its Western Australian customers with comprehensive support throughout the entire life cycle of their access equipment.
JLG Industries Global President, Craig E Paylor says the complex is the fourth new facility opened in Australia by the access equipment market leader in the last three years. It was opened on 16 March 2009.
Paylor was in Australia to inspect local JLG operations which are among the company’s most successful throughout the world.
Opening of the new facility in Kewdale marks the largest expansion of JLG’s facilities in Western Australia since the company established a presence in the state 15 years ago.
The new premises are nearly four times as large as the company’s previous Western Australian branch and include a service base, replacement parts and training facilities as well as JLG sales and administrative offices for WA.
They are designed to improve support to access equipment customers in Western Australia, South Australia and the Northern Territory.
JLG is upgrading its resources in WA with additional specialist staff, more mobile field service technicians, greatly increased workshop service facilities and a major overhaul of replacement parts arrangements and stock holdings.
Andrew Satterley, the company’s Vice President and Managing Director - Australia and New Zealand says the company is lifting its response to the needs of JLG equipment users all over Australia.
Satterley says the facilities we have just opened in Perth are designed to provide the support necessary to keep our customers machines in as-new condition for many years after their initial purchase. He believes customers start with an advantage because of the level of productivity built into every new JLG elevated work platform and telehandler.
These new premises, the additional field service technicians, parts holdings, and training facilities provide all the options to maintain that advantage.
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